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Free Shipping Orders $150+

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POLICIES AT SPECOPS LABZ

Service as It Should Be

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

SHIPPING AND DELIVERY

What You Need to Know

Orders are shipped within 3 Business days and will be delivered based on shipping method chose at checkout. 

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RETURNS AND REFUNDS

How It Works

Returns are subject to approval by site, and would only be considered based on unopened products. 

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OUR PRIVACY POLICY

Your Data is Secure

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the
following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European
Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the
"GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data
Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers
and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent
By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that
processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make
processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Unsubscribing Through email.

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing
so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

1. Users have provided their consent to the processing of their data for one or more specific
purposes; and

2. Processing of user personal data is necessary for us to comply with a legal obligation. If a user
does not provide the the personal data necessary for us to perform a legal obligation the
consequences are as follows: Orders may not get fulfilled. 

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect
any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

1. IP address;
2. Location;
3. Clicked links; and
4. Content viewed.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

1. First and last name;
2. Email address;
3. Phone number;
4. Address;
5. Payment information; and
6. Auto fill data.

This data may be collected using the following methods:

1. Contact forms; and
2. Payment forms.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or
indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this
Privacy Policy.

The data we collect automatically is used for the following purposes:

1. Potential promotions, sales, deals on products.

The data we collect when the user performs certain functions may be used for the following purposes:

1. Order fulfillment.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data
to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and
have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
Payment data is collected for sale only, not retained thereafter.

While we take all reasonable precautions to ensure that user data is secure and that users are protected,
there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore
we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:

1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that
we have collected personal data from a child under 16 years of age, the personal data will be deleted as
soon as possible. If a child under 16 years of age has provided us with personal data their parent or
guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal
data, if we have disclosed your personal data and to who we disclosed your personal data, if you would
like your data to be deleted or modified in any way, or if you would like to exercise any of your other
rights under the GDPR

Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not
track the users of our Site over time and across third party websites and therefore do not respond to
browser-initiated DNT signals.

Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating
to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can
also choose to disable cookies entirely in your internet browser, but this may decrease the quality of
your user experience.

We use the following types of cookies on our Site:

  1. Functional cookies
    Functional cookies are used to remember the selections you make on our Site so that your
    selections are saved for your next visits;

  2. Analytical cookies
    Analytical cookies allow us to improve the design and functionality of our Site by collecting data
    on how you access our Site, for example data on the content you access, how long you stay on
    our Site, etc; and

  3. Targeting cookies
    Targeting cookies collect data on how you use the Site and your preferences. This allows us to
    personalize the information you see on our Site for you.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law
and to reflect any changes to our data collection process. When we amend this Privacy Policy we will
update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically
review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify
users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the
contact methods listed in the Contact Information section so that we can, where possible, resolve the
issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a
supervisory authority. You also have the right to directly make a complaint to a supervisory authority.
You can lodge a complaint with a supervisory authority by contacting

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